Where Can you Find Us: The Old Railway House Nursery Ltd. Private Children's Day Nursery At The Gables 15 Station Road, Aldridge, Walsall West Midlands WS9 0BL
Telephone: 01922 455755
Opening Hours: 7.30am - 6pm, Monday to Friday (CLOSED WEEKENDS & BANK HOLIDAYS)
Registered name: The Old Railway House Nursery Ltd., Company Registration No: 4711534 (England & Wales) Registered Office: Stanley House, 7 Wellington Road, Bilston, West Midlands, WV14 6AH
COMPLAINTS PROCEDURE At The Old Railway House Nursery, we work hard to build positive relationships with all of our parents. We take any parent queries, issues and/or concerns very seriously - and we would always hope to deal with any problems before they ever were to become a 'complaint'. In the very rare instance that this might be the case however, nursery follows a strict complaints procedure. Information and policies relating to this can be requested from nursery. Any parents wishing to make a complaint should contact the Nursery Manager, Clare Archer. In the even rarer instance that a formal complaint could not be resolved, we are regulated by Ofsted; the Office for Standards in Education, Children's Services and Skills.
